Reference

Understand Your Rights Before You Start

These legal terms set out how jet366 operates, what you agree to when you open an account, and how eligibility is determined by local law in Indonesia. Availability of any service on this site depends entirely on whether access is permitted in your region.

Jurisdiction-dependent accessAccount eligibility rulesDANA, OVO, GoPay payment termsPolicy contact pathData handling standards
jet366 Understand Your Rights Before You Start
CONTACT US

Reach Our Policy Support Team

If you have a question about how these legal terms affect your account — or you need to request a copy of your data, dispute a transaction, or ask about account eligibility in your area — our support team handles policy-related queries through the channels below. For account-level issues tied to DANA, OVO, or GoPay payments, include your wallet reference number when you write in so we can trace the record.

Live Chat Reach our policy support team directly via live chat on the platform. Include your account ID and the specific term or condition you want to ask about.
Email Support Send policy and eligibility queries to our support email address found in the account help section. Responses address your specific question, not a generic reply.
Account Help Centre The Help Centre inside your account holds the current version of our terms, data policy and contact form for formal requests including data access and account closure.
HOW WE HANDLE IT

Data, Cookies, Security and Your Account

Jet366 collects account data — including your registration details and transaction history with DANA, OVO, or GoPay — only for the purposes of running your account, verifying payments, and meeting any applicable reporting obligations. Data is not sold. Retention periods are tied to account activity and regulatory requirements in your region. Players in Yogyakarta and elsewhere in Indonesia can request a copy of their held data through the Help Centre form at any time.

Cookie Policy

We use session and analytics cookies to keep your account session stable and to understand how the platform is used. You can manage cookie preferences in your browser settings at any time.

Account Security

Login sessions are protected with OTP verification tied to your registered mobile number. If you suspect unauthorised access, change your password immediately and contact our live chat team.

Data Retention

Account data is held for as long as your account is active plus any period required by applicable local obligations. Once an account is closed, data is removed in line with our retention schedule.

Request or Correct Your Data

To request access, correction or deletion of your personal data, submit a formal request via the Help Centre. We respond to verified requests within the timeframe our policy sets out.

Common Questions About Our Legal Terms

The questions below cover the areas we hear about most — eligibility, data rights, payment terms, account changes and how to contact us for formal policy requests. If your question is not answered here, the Help Centre and live chat are the right next step.

Eligibility depends on local law in your region. You must confirm that accessing this platform is lawful where you are located before opening an account. We do not override local legal restrictions.

Yes. Each wallet provider — DANA, OVO, GoPay — applies its own terms to transactions processed through its system. jet366's terms govern your account; the wallet's terms govern the transfer itself.

Submit a formal data access request through the Help Centre form inside your account. We verify your identity first, then respond with the data we hold tied to your account record.

After account closure, we retain data only for the period required by applicable obligations in your region. Once that period passes, the data is removed from active systems per our retention schedule.

No. Account ownership is personal and non-transferable under our terms. Allowing another person to access or operate your account is a breach of policy and may result in suspension.

We send a notification through the platform when terms are updated. Continuing to use your account after the effective date of any change means you accept the revised terms as they stand.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.