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How jet366 Handles Your Personal Data

This Privacy Policy covers what data we collect when you open an account, make deposits through DANA, OVO, or GoPay, and use our platform — and how we keep that data safe.

Account data protectionDANA, OVO, GoPay payment dataCookie and device dataData retention policyYour rights to access and correct
jet366 How jet366 Handles Your Personal Data
HOW WE PROTECT YOU

Data Handling, Cookies, Security and Retention

We apply encryption to data in transit and at rest, which means your account details and payment records — including any DANA, OVO, or GoPay transaction data — are protected from the moment they enter our system. Account access requires your password and, where enabled, a one-time verification code sent to your registered phone number. We retain your account data for as long as your account is active and for a period after closure as required by applicable law. Cookie data collected during browsing sessions is used only for session management and security purposes, not for third-party advertising profiling.

Encryption in Transit and at Rest

All data moving between your device and our servers is encrypted. Payment data from DANA, OVO, and GoPay transactions is handled under the same encryption standard.

Cookie Use and Scope

We use session cookies to keep your account active and security cookies to detect unusual login behaviour. We do not use advertising tracking cookies on this platform.

Account Security Verification

Login to your account uses your registered credentials plus an OTP sent to your phone number, reducing the risk of unauthorised access even if your password is compromised.

Data Retention and Deletion

Your data is kept while your account is open. After you close your account, we retain records only as long as required under applicable local law, then delete or anonymise them.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy

If you have questions about how we handle your data, want to request access to the information we hold on your account, or need to report a concern about data handling, our support team is available to assist. You can reach us through live chat on the platform, by email through the contact form in your account settings, or via our social channels. Please include your registered account email and the nature of your request so we can locate your records accurately and respond in a reasonable timeframe.

Live Chat Support Open the live chat from your account dashboard to speak with our support team directly about any privacy or data question.
Account Email Form Submit a data request or privacy concern through the contact form found inside your account settings under the help section.
Social Channel Messaging Reach us through our official social channels if you need to flag a privacy concern and prefer not to log into your account.

Common Questions About Your Privacy on jet366

These are the questions we hear most from account holders about how their data is used, who can see it, and what rights they have. If your question is not covered here, use the live chat or account contact form to reach us directly.

We collect your name, email address, phone number, and the account wallet you link — such as DANA, OVO, or GoPay — along with device and session data for security purposes.

We do not sell your data. We share only the minimum required transaction details with payment processors like DANA, OVO, and GoPay to complete transfers you have authorised.

Submit a request through the contact form in your account settings or via live chat. Include your registered email and we will locate your records and respond accordingly.

We keep your data while your account is active. After closure, we retain records only for as long as applicable local law requires, then delete or anonymise them.

We store transaction references and wallet identifiers needed to verify and match payments to your account. We do not store your wallet PIN, password, or full card details.

We use session and security cookies only — no advertising trackers. You can adjust cookie settings in your browser, though disabling session cookies may affect how your account logs in.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.